Client prepares the portfolio forming the subject matter of the contract.

Portfolio analysis, we define the purchase price.

We present an offer to buy the accounts receivable.

Assignment of the accounts receivable and transaction execution.


Transfer of funds to the Client’s account.

The GetBack Group has an innovative approach to managing the accounts to be recovered. We have designed and used an exceptional debt collection process based on the use of modern technologies and automation to obtain contact details for debtors.

The group's approach to the debt collection process is characterized by the following:

  • A high level of effectiveness in contacting and maintaining the Customer;
  • The ability to implement and maintain a depreciation program based on the optimal rates in terms of customer solvency;
  • The low exoneration of the debts to be collected.


 The debt collection model adopted by the Group makes it possible to achieve high recoveries at the outset of the process and stable recoveries in the longer run by using amortization schedules in installments.


The acquisition of non-performing debt portfolios is one of the most important activities for GetBack Recovery.

The portfolios acquisition process is very complex and variable. Our purpose is to make sure that each client and each case is treated with professionalism. Non-performing receivables can be in the amicable recovery stage, and already invested with enforceable title, unsecured or secured by immovable or movable property.

Below we will briefly describe our cooperation model when buying a portfolio.

After receiving the invitation to prepare an evaluation or to participate in an auction procedure, we start working on the portfolio on the first day. The evaluation process is one of the main stages of this process, depending on the portfolio,it lasts between 7 and 30 days. The auction procedure consists of:

  • Entering into a confidentiality agreement;
  • Determining the clauses of the assignment agreement or some other agreement to buy the accounts receivable and the terms and conditions for running the proceeding and further collaboration;
  • Submitting a proposal;
  • Final auction discussion, relationship manager is assigned to each one of our customers. This person comprehensively handles the proceeding to buy the accounts receivable on the market – your relationship manager is responsible for the accurate and fastest possible flow of information between GetBack and you.


After executing an accounts receivable transfer agreement, as we care about our customers’ satisfaction, GetBack designates the persons who are responsible for your comprehensive after sales service. The designated relationship managers will be responsible for the following:

  • Efficiently responding to all your questions concerning the accounts receivable package you sold;
  • Coordinating the execution of annexes to transfer agreements;
  • Running the process of implementing the given purchased portfolios.


Contact by telephone

Text message


Wide array of letters


Field contact


Contact at headquarters GetBack Recovery


  • Rapid and effective recovery of funds that are potentially hard to recover;

  • Efficient valuation of accounts receivable portfolios and prompt transfer of funds to a client’s account;
  • Clear rules of collaboration;
  • Appropriate logistical and back office system support;
  • Effectiveness of actions taken;
  • Experienced and qualified staff members.

GetBack Recovery SRL

Bucuresti, Bd. Dimitrie Pompeiu Nr 5-7,

Hermes Business Campus, etaj 5, sector 2

+40 317 100 150

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